Either the owner — or whoever is 'good with computers' — becomes the accidental IT person, losing hours they should spend on the business, or nobody owns it until something breaks, and then you're scrambling, paying a premium, and praying the backup works. Neither is a strategy. Both leave you exposed to downtime, data loss, and the security threats that don't care how small you are.
Every hour you or a staff member spends fighting the printer, the email, or the WiFi is an hour not spent on customers, sales, or the work that actually pays.
A dead hard drive, a ransomware email, or a flooded office can take you offline for a day or more — and the smaller you are, the more a single bad day hurts.
A full-time IT hire means a salary plus benefits, taxes, training, and tools — and that one person still can't cover nights, weekends, or every kind of problem.
For almost every small business, managed IT is cheaper than a full-time IT person — and it's not close. A single in-house hire costs a full salary plus benefits, payroll taxes, training, and software, and that one person can't be an expert at everything, can't cover around the clock, and goes on vacation. For a flat monthly fee, LRG becomes your IT department: monitoring your systems before they fail, answering the helpdesk when your team gets stuck, keeping your data backed up and secure, and planning ahead with a vCIO instead of reacting to fire drills.
No — small businesses often benefit the most. A large company can afford an in-house IT department; a small business usually can't, which is exactly the gap managed IT fills. For a flat monthly fee, you get the same proactive monitoring, security, and helpdesk support a big company has, without the payroll. The myth that managed IT is 'enterprise only' keeps a lot of small businesses stuck with the riskiest setup of all — no real IT support until something breaks.
Most providers price it per user (per 'seat') per month, so your cost scales with your team — you pay for what you use. That predictable monthly fee covers monitoring, helpdesk, security, and backup, and it's almost always far less than the salary of a single full-time IT hire. The best way to get a real number for your business is a free IT Health Check, which tells us what you actually need before quoting anything.
If your business runs on email, files, and the internet, then yes. Size doesn't protect you from a dead hard drive, a ransomware email, or a flooded office — and the smaller you are, the more a single bad day hurts. You don't necessarily need a big package; you need the essentials handled: tested backups, basic security, and someone to call when something breaks. The point is to right-size that protection so it fits your budget instead of an enterprise's.
It's a no-cost, no-obligation review of your current setup — your security, backups, network, and the aging equipment that's likely to fail soon. You walk away with a clear, prioritized findings report: what's working, what's a risk, and what to fix first. There's no pressure to hire us afterward; plenty of owners use it just to get an honest picture of where they stand. It's the easiest possible first step, and it's genuinely free.
Helpdesk your team can reach, monitoring, patching, and endpoint security for one predictable monthly cost.
Automatic, tested backups so a crashed laptop or ransomware email is an inconvenience, not a catastrophe.
Fast, secure, monitored WiFi and internet so your network stops dropping at the worst possible moment.