When the EHR is slow, the whole schedule backs up. When a laptop with patient data goes missing, or a staff member clicks the wrong link, you're not just dealing with downtime — you're potentially looking at a HIPAA breach, mandatory notifications, and a fine measured per record. Most practices don't have an IT person, so this risk sits quietly in the background until something goes wrong.
A lost laptop or phone with patient data is a reportable breach — unless it was encrypted, in which case it usually isn't. Encryption is the single highest-value control, and it's the one most often missing.
Everyone has 'a backup.' Far fewer have one they've actually restored from. An untested backup is a guess, and ransomware exploits guesses.
'We never did one' is among the most common findings in HIPAA enforcement. If you can't show the assessment, regulators treat it as if it never happened.
You shouldn't have to choose between seeing patients and worrying about your network. LRG keeps the systems fast and supported, the patient data encrypted and backed up, and the safeguards HIPAA requires actually in place — not just promised. We support the IT environment your electronic records platform runs on, coordinate with your EHR vendor rather than replacing them, and keep the documentation that proves you did the work. And we'll sign a Business Associate Agreement, so we're accountable in writing for the data we help protect.
Yes. Because LRG handles systems that store and transmit electronic patient health information, HIPAA requires a signed Business Associate Agreement between your practice and us — and we sign one. It's worth asking every IT vendor this directly: many MSPs quietly avoid it because it makes them legally accountable for the data they touch. If your current IT provider won't sign a BAA, that's a compliance gap hiding in plain sight.
No. Small practices are targeted precisely because attackers assume the defenses are weaker — and HIPAA applies to you no matter your size. A solo physician and a hospital are both covered entities with the same core obligations to protect patient data. Smaller practices often carry more risk per dollar because they have no in-house IT and rely on whoever set up their systems years ago. The rule doesn't scale down with your headcount.
LRG supports the IT environment your electronic records platform runs on — the network, devices, connectivity, backups, and security around it — so the system stays fast and available during patient hours. We coordinate with your EHR vendor rather than replacing them, so your clinical workflow doesn't change.
It's a structured review of where patient data lives and how well it's protected — devices, network, access controls, backups, email security, and the documentation HIPAA requires. You get a clear findings report that flags your real risks (unencrypted devices, untested backups, shared logins, missing MFA) and prioritizes what to fix first. It also doubles as the start of the risk analysis the Security Rule requires you to keep on file. No obligation to continue — the report is yours either way.
HIPAA-aligned monitoring, patching, MFA, encryption, and a helpdesk your front desk can reach.
Tested backup and disaster recovery so ransomware or hardware failure never means lost records.
Email security, MFA, and monitoring mapped to the three parts of the Security Rule.